Frequently Asked Questions (FAQ)
Find answers to common questions about Zopa Food Drop
Zopa Food Drop is a home-cooked meal delivery service that brings fresh, healthy, and delicious meals straight to your doorstep. Our meals are prepared in hygienic kitchens with locally sourced ingredients.
You can place an order through our website by selecting your desired meal or subscription plan, adding it to your cart, and completing the checkout process.
We accept UPI, Credit/Debit Cards, Net Banking, Wallets, and Cash on Delivery (available in select areas).
Yes! You can choose the meals you prefer and adjust the frequency when subscribing to a meal plan. We also allow remark and ingredient customization when available.
You can cancel upcoming orders before the cutoff time (usually a few hours before delivery). Refunds are provided if the order is canceled within the allowed period or if there are quality concerns.
Currently, we deliver to selected districts and cities. You can check service availability during registration or by entering your location on the order page.
Meals are usually delivered during lunch hours. Exact timings may vary based on your location and the kitchen preparing your meal.
Yes, you can mark leave for specific days in advance through your dashboard. Make sure to do it before the daily cutoff time.
You can reach our support team via WhatsApp, phone, or by submitting a query through the Contact Us page. We aim to respond within 24 hours.